If you are consistently receiving calls from Macy’s and are wondering what to do about it, you may not be alone. Several people report getting harassment calls from Macy’s regarding the credit card services they offer consumers, and wonder how to stop them.
Here are some of the complaints made online regarding the harassment:
“…Never had a Macy’s card, never will. Suddenly getting calls morning and evening. Don’t speak just hang up. Maybe they will get tired of calling…” Ed Croos; 20 Aug 2016
“…8:06 Sunday Morning!! If this is Macy’s I don’t have a credit card of theirs and never had one! Blocked their calls, but you have to keep blocking calls because they use multiple #’s. They never leave a message, no message then they get blocked…” Pat; 9 Oct 2016
“…I get the call about ten times a day! I have not used my Macy’s account in awhile and therefore have no over due account!…” Frustrated customer; 22 Jul 2015
What can you do about harassment?
First, determine if you are indeed suffering harassment. What is considered illegal and harassing?
- You are getting calls after 9 pm and before 8 am
- The callers never identify themselves. They do not talk about the purpose of the call or reveal on whose behalf the call is being made
- You are getting calls from automated dialing equipment
- You are receiving unwanted, unsolicited fax communication or advertising material over fax
- You receive news or details of an overdue debt or loan from someone else, which was communicated by someone from Macy’s
- You keep getting incessant calls even though your number is registered on the national Do Not Call registry
You can seek legal help to stop the harassment stemming from calls from Macy’s
The Telephone Consumer Protection Act (TCPA) has guidelines to protect consumers from abusive debt collection practices through automated calls, robocalling, etc. These are specifically outlined to include cell phones. Similarly, the Fair Debt Collection Practices Act (FDCPA) is designed to protect consumers from abusive debt collection practices.
Moreover, both these laws provide monetary compensation as well. If willful violation of the TCPA is proven, the consumer can sue Macy’s for harassment from such calls and claim as much as $1500 in compensation.
Facing harassment? Stop the calls from Macy’s immediately or prepare to sue them
Are you getting these calls from the following numbers? Take note, and if yes, you need to contact a legal professional soon so you can start taking steps necessary to end the harassment.
941-201-3883, 305-682-3300, 305-252-5200, 214-416-0323, 800-295-4057, 800-545-1256, 800-989-8975, 866-408-7878, 480-929-3000, 866-282-8977, 314-738-7823, 561-452-8583, 800-633-3985, 513-754-9841, 877-268-7857, 513-398-5221, 800-203-3481, 513-573-8028, 877-204-7996, 888-822-6229, 800-305-6664, 702-366-0303, 513-573-8031, 800-973-6229, 206-506-6000, 256-760-9150, 619-399-3342, 662-778-1079, 757-556-7300, 407-413-9124, 508-904-1449, 513-539-8717, 513-830-3841, 631-578-8223
These and many more other numbers have been reported belonging to Macy’s.
Why contact a professional?
A professional can help you immediately put a stop to the harassment from Macy’s constant calls. What you can do to help your case is maintain detailed records of these calls. This can help your lawyer decide what course of action will best suit your needs.
A professional can also help you understand your rights and guide you on how best to approach an effective solution. Further, the TCPA and the FDCPA too have details that may not be apparent to the non-legal individual. For example, the FDCPA deals with third-party debt collectors. To prove violations of the TCPA, you need to have call records too.
There are other details that only a debt harassment lawyer could help you with:
- Helping you deal with the harassment in an informed manner
- Addressing the issue, including determining whether the calls are a willful violation or not
- Applying legal recourse available to your case
- Ensuring you represent a watertight case of harassment, outlining the trauma suffered
About Us
Legal Rights Advocates, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Our team of attorneys, over the years, has helped countless clients get protections from debt collection practices that are deemed as unlawful and illegal under the TCPA.
If you are interested in learning more about how to stop harassment faced from Macy’s calls, call us at (855) 254-7841 for immediate assistance.
(855) 254-7841
(855) 254-7841
