How to Stop Harassing calls from Transworld Systems

You’re at the airport escorting your grandmother to a family reunion in another state. Engrossed in making crucial arrangements to ensure a comfortable flight for both of you, you realize your cell phone is ringing incessantly. You drop everything else and answer the call only to discover it is a debt collection call – and the 3rd one for that morning. When you make an effort to stop the harassing phone calls, you discover these calls are coming from Transworld Systems.

What just happened?

You just experienced what could be seen as call harassment for debt collection. You’re not alone; debt collection calls are harassing and traumatic for many people. They can originate directly from the organization that is owed the debt or could come from a collection agency, an entity that is authorized to collect the overdue debt.

Transworld Systems is a collection agency , like other similar agencies, that collects debts on behalf of other organizations. Their clients include banks, retailers, universities, manufacturers and small businesses.

Collection agencies get paid only once the debt is collected. As a result, their debt collection methods can border on the aggressive. This aggression can quickly turn into harassing behavior.

The good news is that if you have experienced harassment from Transworld Systems calls, you can put a stop to it.

What is Harassment from Transworld Systems?

Identifying harassment is crucial in order to put a stop to it. What constitutes harassment calls from the Transworld Systems and what can you do to stop it?

There are certain debt collection practices that are deemed as harassing and hence, illegal. Here are some of the complaints against the Transworld Systems Collection Agency.

“…and when I asked for more details as to what types of personal business matters they handle, she said she wasn’t allowed to disclose that information…” Dawn of Lowell, MA, Feb. 1, 2017

“…Rude person started asking for info to resolve debt wanted to verify my name, DOB, Address. But would not tell me what it was for…” Ryan of Shawnee, OK, Jan. 18, 2017

“…Transworld must supply me within 5-days of the phone call in WRITING, the name of the alleged company claiming I owe a debt, their address, and the amount of the debt…” Mary of Colorado Springs, CO, Aug. 16, 2016

If you have experienced anything similar, you don’t need to lose hope. The Fair Debt Collection Practices Act or FDCPA regulates third-party debt collectors to ensure debt collection does not turn into harassment. Similarly, the Telephone Consumer Protection Act of 1991, has outlined rules to ensure telephones do not become instruments of harassment. In particular, the TCPA regulates the use of automated dialer equipment for the purpose of marketing and advertising. Some rules associated with this regulation include:

  • Debt collectors cannot call at inconvenient times; calls for debt collection cannot be made between 9 pm and 8 am unless the consumer has specified it is okay to call during this period as well.
  • Companies must respect the Do-Not-Call Registry and also maintain a list of consumers who have indicated that they cannot be called.
  • Residences cannot be called using artificial voices or pre-recorded messages.
  • The TCPA says that no calls can be made to emergency numbers or even hospitals using automated telephone equipment.
  • When debt collectors call, they must identify themselves and also provide the names of the entity on whose behalf they are calling.
  • In the case of TCPA violations, consumers can sue for up to $500 per violation and also seek an injunction if needed. If the violations are found to be willful, the penalty increases to $1500 per violation.

A small note on FDCPA

The FDCPA regulates third-party debt collectors like Transworld Systems and ensures a stop to all harassment through the following limiting guidelines:

  • Debt collectors can request a payment after informing a consumer about their loan. Any kind of pressurizing for payment or suggestions to sell off assets and make payments are illegal and constitute harassment.
  • Debt collectors may call consumers at their workplace but must stop if told to. Requests to stop calling at the home number need to be given in writing by consumers.
  • Debt collectors can call up relatives or acquaintances of consumers if the consumer themselves are not accessible. However, they cannot inform them about the debt owed.
  • Any threats of physical harm or even legal action are illegal unless these are valid.

Taking Action Stop the harassment from calls originating from Transworld Systems. Identify the numbers first:

646-430-9508; 646-480-8067; 646-430-9508

  • If you’re getting calls from any of these numbers, start tracking them. If needed, record these calls.
  • Keep records as proof of any communication, written or oral.
  • Make copies of any communication exchange that has taken place between you and them.

Most importantly, contact a legal professional to help you. If you plan to sue the collectors, you need a strong case. A legal professional can help you collect evidence in a streamlined manner and present it the right way, thus increasing your chances of a win.

About Us:

Legal Rights Advocates, PLLC is a law firm that specializes in helping clients who are facing harassment from debt collectors in any form, including telephone communication. Our team of TCPA attorneys , over the years, has helped countless clients get protections from debt collection practices that are deemed as unlawful and illegal under the FDCPA and TCPA laws.

If you are interested in learning more about how to safeguard yourself better from TCPA liabilities, call us at (855) 254-7841 for immediate assistance.

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