Call Consumer Protection Advocate

If you or someone you know is facing harassment in the form of unsolicited phone calls from banks, you can seek legal help. The Telephone Consumer Protection Act (TCPA) offers consumers protection from bank calls causing interruptions at work or even in the middle of important chores at home; check out the details from an advocate.

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Compiled here is a quick checklist of TCPA rules to help understand violations:

  • Calling residences before 8 a.m. and after 9 p.m. is prohibited
  • If consumers request that they not be called, their wish has to be honored for 5 years
  • When calling somebody, the caller has to introduce themselves and the intent for which they are calling
  • Calls made using automated recording equipment are prohibited

Did you know that if the TCPA guidelines are violated, you can sue for up to $500 for each violation or recover the monetary loss, whichever is higher. You may also seek an injunction or both, injunction and the money. If the violation of TCPA guidelines is willful, consumers can sue for damages up to three times, or $1500 per violation.

Call an advocate who understands TCPA now

We are in the business of helping out victims of unfair debt collection practices. Talk to one of our attorneys at 855-254-7841 to understand your legal rights under the TCPA better.



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